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Inspiration House, 21 De Havilland Drive, Liverpool Intl Business Park, L24 8RN

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Marketing Onhold

Marketing Onhold

 

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Marketing Onhold


On Hold Marketing is a very powerful way of communicating with existing customers and potential new clients when they call your business.

Why should you invest in on hold marketing?

It’s simple. After years of supplying professional on hold marketing the number one reason our clients invest is because of the following typical reactions they get from their callers:

"I’ve just heard something about"……and... "I didn’t know you offered that product or service"

You invest thousands in marketing through direct mail and/or advertising. Once you create the interest, how do you keep it?

On hold marketing is powerful because it communicates with an engaged audience. The caller has telephoned your business - so they must be interested. Use this valuable 'hold time' to say who you are and what you do.

The average hold time in the UK is now 30-40 seconds, the same time as a typical radio advertisement. Use this time to promote your business to callers whilst on hold.

How many times have you telephoned a business and been placed on hold and then had to listen to irritating tones, or not even knowing whether you have been cut off as the line has gone silent.

Many of our clients invest in our product because they don’t want to loose callers, they want to market their services to an engaged audience and present the right image.

You only have one chance to make a lasting first impression.

Call us now on 0844 412 0345
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Testimonials

Fords of Winsford

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“LAKE’s technical expertise and customer care impressed us throughout the upgrade of our telecommunications. The new systems enabled us to a grade of service that is consistently above 95%, a fantastic result. “Nothing is too much trouble for LAKE and I would have no hesitation in recommending them where service levels are considered key”

Paul Ford - Director

JST Lawyers

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We strive to deliver exceptional client care. As part of this process Lake Technologies listened carefully to our scoping requirements, and undertook the installation of our new telephone system professionally, efficiently and within the required timescales.

Lesley Martin-Wright
Head of Marketing

Business Travel Plus

We specialise in providing a first class business travel service via our north west contact centre were speed and efficiency of customer response is critical to our success. LAKE has always been by our side helping us shape our business through effective use of modern business technology, keeping us several steps ahead of the rest.

Tony Stone – Managing Director